Refund policy

At Elegant Blooms Boutique, we want you to love every piece you receive. If you're not completely satisfied with your purchase, we are here to help.

RETURNS

We accept returns within 14 days of delivery. To be eligible for a return, items must be be unworn, unwashed and unused/ have all original tags attached/ be free from stains, odors, pet hair, or damage/ be returned in their original condition.

Non-Returnable Items

The following items cannot be returned: Sale or clearance items/ gift cards/ personalized or custom-made items/ items marked as final sale

Return Process

To request a return, please contact us at elegantblooms.boutique1@gmail.com within 14 days of receiving your order. Once your return request is approved, return instructions will be provided.

Return Shipping 

Customers are responsible for return shipping costs unless the item arrived damaged or we made an error with your order. We recommend using a trackable shipping service, as we are not responsible for lost return packages.

Refunds

Once your return is received and inspected, you will be notified of the approval or rejection of your refund. If approved, your refund will be issued to your original payment meathod within 5-10 business days. Original shipping charges are non-refundable.